7pace Timetracker Outage History

7pace Timetracker is up right now

Pingoru has recorded 28 incidents for 7pace Timetracker: 28 in the last 12 months and 3 in the last 90 days.

Source: status.7pace.com

28incidents recorded
28last 12 months
3last 90 days
4 daystypical duration
Incidents per month
048AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking 7pace Timetracker in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20268271 of 720 (38%)
May 2026187 of 744 (12%)
June 202621 of 720 (0%)
July 202621 of 744 (0%)
August 202600 of 744 (0%)
September 202614 of 720 (1%)
October 2026217 of 744 (2%)
November 202600 of 75 (0%)

Incidents, newest first

Major October 26, 2026 7pace Timetracker for Azure DevOps 14h 44m

Started Oct 26, 2026, 02:27 PM UTC· resolved Oct 27, 2026, 05:11 AM UTC

  1. investigating Oct 26, 2026, 02:27 PM UTC

    We are investigating an issue affecting 7pace Timetracker in the West Europe region. Some functionality is currently unavailable. We are investigating the issue.

  2. identified Oct 26, 2026, 04:59 PM UTC

    We have identified that the issue affecting is related to an underlying Microsoft Azure service disruption. However, some customers may still experience an impact while service recovery completes and will provide further updates as service availability is restored.

  3. monitoring Oct 26, 2026, 07:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 27, 2026, 05:11 AM UTC

    The underlying Microsoft Azure service disruption has been resolved, and the affected services have been restored. Therefore, this incident has been marked as Resolved.

Read the full incident report →

Major October 8, 2026 BigPicture PPM & Strategic Portfolio Management for Jira 2h 34m

Started Oct 08, 2026, 06:34 AM UTC· resolved Oct 08, 2026, 09:09 AM UTC

  1. investigating Oct 08, 2026, 06:34 AM UTC

    Update - Experiencing Degraded performance. We are continuing to investigate.

  2. investigating Oct 08, 2026, 07:26 AM UTC

    Investigations are currently underway, and we will post updates as they become available.

  3. monitoring Oct 08, 2026, 08:35 AM UTC

    The incident has been resolved. We'll continue to monitor closely to confirm stability and provide an update as soon as more information becomes available.

  4. resolved Oct 08, 2026, 09:09 AM UTC

    The incident has been resolved.

Read the full incident report →

Major September 22, 2026 TFS4JIRA Cloud Synchronizer 3h 45m

Started Sep 22, 2026, 11:16 AM UTC· resolved Sep 22, 2026, 03:02 PM UTC

  1. investigating Sep 22, 2026, 11:16 AM UTC

    Customer Impact: The Synchronizer UI is unavailable for most customers. Existing synchronizations remain unaffected and continue to work normally.

Read the full incident report →

Minor July 13, 2026 Timetracker Application seems to be down 22m Timetracker Application

Started Jul 13, 2026, 06:35 AM UTC· resolved Jul 13, 2026, 06:57 AM UTC

  1. investigating Jul 13, 2026, 06:35 AM UTC

    According to our monitoring system this service has become unresponsive.

  2. resolved Jul 13, 2026, 06:57 AM UTC

    Our monitoring system reported that this service is back to normal operation.

Read the full incident report →

Minor July 9, 2026 Timetracker Application seems to be down 21m Timetracker Application

Started Jul 09, 2026, 02:55 AM UTC· resolved Jul 09, 2026, 03:16 AM UTC

  1. investigating Jul 09, 2026, 02:55 AM UTC

    According to our monitoring system this service has become unresponsive.

  2. resolved Jul 09, 2026, 03:16 AM UTC

    Our monitoring system reported that this service is back to normal operation.

Read the full incident report →

Minor June 19, 2026 Timetracker Application seems to be down 22m Timetracker Application

Started Jun 19, 2026, 06:23 AM UTC· resolved Jun 19, 2026, 06:45 AM UTC

  1. investigating Jun 19, 2026, 06:23 AM UTC

    According to our monitoring system this service has become unresponsive.

  2. resolved Jun 19, 2026, 06:45 AM UTC

    Our monitoring system reported that this service is back to normal operation.

Read the full incident report →

Minor June 17, 2026 Timetracker Application seems to be down 21m Timetracker Application

Started Jun 17, 2026, 01:30 PM UTC· resolved Jun 17, 2026, 01:52 PM UTC

  1. investigating Jun 17, 2026, 01:30 PM UTC

    According to our monitoring system this service has become unresponsive.

  2. resolved Jun 17, 2026, 01:52 PM UTC

    Our monitoring system reported that this service is back to normal operation.

Read the full incident report →

Major May 12, 2026 Time to SLA: partial outage in Ohio region 1h 12m

Started May 12, 2026, 10:52 AM UTC· resolved May 12, 2026, 12:04 PM UTC

  1. identified May 12, 2026, 10:52 AM UTC

    During the deployment of the new version, a problem with app packages a version mismatch caused by CI/CD pipeline caused failure. Team identified the problem and is fixing the problem.

  2. resolved May 12, 2026, 12:04 PM UTC

    This incident has been resolved. App is functioning in Ohio region correctly again.

Read the full incident report →

Notice April 25, 2026 Rich Filters migration to Forge 2d 23h

Started Apr 25, 2026, 08:47 AM UTC· resolved Apr 28, 2026, 08:19 AM UTC

  1. monitoring Apr 25, 2026, 08:47 AM UTC

    Rich Filters for Jira Dashboards is moving to Atlassian's Forge platform over several few days. The app is expected to work normally throughout this period. However, a very small number of customers with strict firewall settings reported outages due to the new application domain being blocked. If your organization uses a network security solution, you may need to allowlist *.atlassian-dev.net to maintain access. Please check our documentation for details: https://support.appfire.com/space/RFCDOC/3171189121 You can also reach out to support at: https://support.appfire.com/page/support

  2. monitoring Apr 27, 2026, 08:30 AM UTC

    The migration to Forge has been completed. We will continue to monitor the application closely to confirm stability.

  3. resolved Apr 28, 2026, 08:19 AM UTC

    The migration to Forge is complete, and the app is operating normally for all customers.

Read the full incident report →

Major April 21, 2026 Comala Document Management - Degraded Performance 1h 10m

Started Apr 21, 2026, 04:15 PM UTC· resolved Apr 21, 2026, 05:25 PM UTC

  1. investigating Apr 21, 2026, 04:15 PM UTC

    We are currently investigating an increase in latency and intermittent errors within Comala Document Management. This is due to a sudden surge in database requests that has exceeded our current autoscaling thresholds. Our engineering team is actively working to scale our infrastructure manually to stabilize performance.

  2. monitoring Apr 21, 2026, 05:12 PM UTC

    Performance has stabilized, and error rates have returned to normal levels. We are monitoring to ensure the app remains stable as we investigate the long-term resolution for this traffic pattern.

  3. resolved Apr 21, 2026, 05:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 20, 2026 Availability Degradation 57d 19h Timetracker Application, Timetracker Application, Timetracker Application, Timetracker Application and 1 more

Started Apr 20, 2026, 01:45 PM UTC· resolved Jun 17, 2026, 08:52 AM UTC

  1. investigating Apr 22, 2026, 01:50 PM UTC

    We are currently investigating the reason for this issue. A fix has been implemented and we are monitoring the results.

  2. identified Apr 22, 2026, 01:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating Apr 22, 2026, 01:51 PM UTC

    We are currently investigating this issue.

  4. investigating Apr 22, 2026, 01:52 PM UTC

    We are continuing to investigate this issue.

  5. investigating Apr 22, 2026, 01:54 PM UTC

    We are continuing to investigate this issue.

  6. investigating Apr 22, 2026, 01:56 PM UTC

    We are continuing to investigate this issue.

  7. investigating Apr 22, 2026, 01:57 PM UTC

    We are continuing to investigate this issue.

  8. monitoring Apr 22, 2026, 06:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  9. monitoring Apr 23, 2026, 01:39 PM UTC

    The deployed fix has been confirmed as working. We are continuing to monitor.

  10. resolved Jun 17, 2026, 08:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 20, 2026 Availability Degradation –

Started Apr 20, 2026, 11:30 AM UTC· resolved Apr 20, 2026, 11:30 AM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Minor April 20, 2026 Timetracker Application seems to be down 1h 33m Timetracker Application

Started Apr 20, 2026, 05:37 AM UTC· resolved Apr 20, 2026, 07:10 AM UTC

  1. investigating Apr 20, 2026, 05:37 AM UTC

    According to our monitoring system this service has become unresponsive.

  2. resolved Apr 20, 2026, 07:10 AM UTC

    Our monitoring system reported that this service is back to normal operation.

Read the full incident report →

Minor April 17, 2026 Timetracker Application seems to be down 22m Timetracker Application

Started Apr 17, 2026, 01:32 AM UTC· resolved Apr 17, 2026, 01:55 AM UTC

  1. investigating Apr 17, 2026, 01:32 AM UTC

    According to our monitoring system this service has become unresponsive.

  2. resolved Apr 17, 2026, 01:55 AM UTC

    Our monitoring system reported that this service is back to normal operation.

Read the full incident report →

Minor April 16, 2026 Timetracker Application seems to be down 22m Timetracker Application

Started Apr 16, 2026, 10:32 PM UTC· resolved Apr 16, 2026, 10:55 PM UTC

  1. investigating Apr 16, 2026, 10:32 PM UTC

    According to our monitoring system this service has become unresponsive.

  2. resolved Apr 16, 2026, 10:55 PM UTC

    Our monitoring system reported that this service is back to normal operation.

Read the full incident report →

Minor April 8, 2026 Time to SLA - Delayed Jira Issue Synchronization 18h 20m

Started Apr 08, 2026, 01:57 PM UTC· resolved Apr 09, 2026, 08:17 AM UTC

  1. identified Apr 08, 2026, 01:57 PM UTC

    We are currently experiencing degraded performance regarding the synchronization of Jira issues. You may notice delays of up to 20 minutes between an action occurring in Jira (such as creating or updating an issue) and that change reflecting in our system. Impact Summary: What is affected: Real-time synchronization of Jira issues. What is NOT affected: No data is being lost. All events are safely queued and will be processed as soon as they are delivered to our system. Who is affected: This is currently impacting all customers utilizing our app, particularly those hosted in the EU and DE regions. Root Cause: This delay is stemming from an ongoing upstream degradation with Atlassian's webhook delivery systems. We are actively monitoring Atlassian's status and are in direct contact with their developer support team to expedite a resolution.

  2. monitoring Apr 08, 2026, 05:21 PM UTC

    We are seeing event processing times start to return to normal, though it may take a bit more time for the backlog to fully clear. We are closely monitoring delivery rates and will mark this incident as resolved once we confirm all events are consistently arriving without delay.

  3. resolved Apr 09, 2026, 08:17 AM UTC

    We have confirmed that the upstream delivery issues have been fully resolved. The backlog of delayed events has been processed, and our systems are once again synchronizing Jira issue creations and updates in real-time.

Read the full incident report →

Minor March 23, 2026 Timetracker Application seems to be down 23m Timetracker Application

Started Mar 23, 2026, 07:24 AM UTC· resolved Mar 23, 2026, 07:47 AM UTC

  1. investigating Mar 23, 2026, 07:24 AM UTC

    According to our monitoring system this service has become unresponsive.

  2. resolved Mar 23, 2026, 07:47 AM UTC

    Our monitoring system reported that this service is back to normal operation.

Read the full incident report →

Minor February 22, 2026 Timetracker Application seems to be down 53m Timetracker Application

Started Feb 22, 2026, 02:16 AM UTC· resolved Feb 22, 2026, 03:10 AM UTC

  1. investigating Feb 22, 2026, 02:16 AM UTC

    According to our monitoring system this service has become unresponsive.

  2. resolved Feb 22, 2026, 03:10 AM UTC

    Our monitoring system reported that this service is back to normal operation.

Read the full incident report →

Minor February 21, 2026 Timetracker Application seems to be down 3h 10m Timetracker Application

Started Feb 21, 2026, 07:03 PM UTC· resolved Feb 21, 2026, 10:13 PM UTC

  1. investigating Feb 21, 2026, 07:03 PM UTC

    According to our monitoring system this service has become unresponsive.

  2. resolved Feb 21, 2026, 09:16 PM UTC

    Our monitoring system reported that this service is back to normal operation.

Read the full incident report →

Minor February 14, 2026 Timetracker Application seems to be down 21m Timetracker Application

Started Feb 14, 2026, 05:04 PM UTC· resolved Feb 14, 2026, 05:26 PM UTC

  1. investigating Feb 14, 2026, 05:04 PM UTC

    According to our monitoring system this service has become unresponsive.

  2. resolved Feb 14, 2026, 05:26 PM UTC

    Our monitoring system reported that this service is back to normal operation.

Read the full incident report →

Major February 6, 2026 Time to SLA – Partial Outage due to Forge Scheduled Triggers 40m

Started Feb 06, 2026, 11:01 AM UTC· resolved Feb 06, 2026, 11:42 AM UTC

  1. investigating Feb 06, 2026, 11:01 AM UTC

    Time to SLA is currently experiencing a partial outage caused by an issue with Forge scheduled triggers. We are actively monitoring the situation and are awaiting a fix from the Forge platform team. https://developer.status.atlassian.com/incidents/rlrntm2fw82b

  2. monitoring Feb 06, 2026, 11:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 06, 2026, 11:42 AM UTC

    This incident has been resolved. Time to SLA and the Forge platform are now operating normally.

  4. identified Feb 06, 2026, 07:39 PM UTC

    The issue has been identified and a fix is being implemented by Forge platform.

Read the full incident report →

Major January 9, 2026 Time to SLA: Degraded performance 56d 3h

Started Jan 09, 2026, 10:14 AM UTC· resolved Mar 06, 2026, 02:04 PM UTC

  1. identified Jan 09, 2026, 10:14 AM UTC

    Time to SLA is currently experiencing degraded performance caused by elevated API rate limiting from Jira platform. We are in contact with Atlassian to understand the root cause of rate limiting and mitigate the problem.

  2. monitoring Jan 13, 2026, 01:01 PM UTC

    Atlassian has provided a fix for API rate limiting from Jira platform. We are continuing our talks with Atlassian and monitoring the systems.

  3. resolved Mar 06, 2026, 02:04 PM UTC

    After an extended observation period, we have confirmed that the implemented changes have successfully mitigated the issue. Performance remains stable, and the incident is now closed.

Read the full incident report →

Minor December 15, 2025 Timetracker Application seems to be down 20m Timetracker Application

Started Dec 15, 2025, 07:39 AM UTC· resolved Dec 15, 2025, 08:00 AM UTC

  1. investigating Dec 15, 2025, 07:39 AM UTC

    According to our monitoring system this service has become unresponsive.

  2. resolved Dec 15, 2025, 08:00 AM UTC

    Our monitoring system reported that this service is back to normal operation.

Read the full incident report →

Minor December 15, 2025 Timetracker Application seems to be down 23m Timetracker Application

Started Dec 15, 2025, 04:46 AM UTC· resolved Dec 15, 2025, 05:09 AM UTC

  1. investigating Dec 15, 2025, 04:46 AM UTC

    According to our monitoring system this service has become unresponsive.

  2. resolved Dec 15, 2025, 05:09 AM UTC

    Our monitoring system reported that this service is back to normal operation.

Read the full incident report →

Minor December 14, 2025 Timetracker Application seems to be down 1h 6m Timetracker Application

Started Dec 14, 2025, 03:48 AM UTC· resolved Dec 14, 2025, 04:55 AM UTC

  1. investigating Dec 14, 2025, 03:48 AM UTC

    According to our monitoring system this service has become unresponsive.

  2. resolved Dec 14, 2025, 04:10 AM UTC

    Our monitoring system reported that this service is back to normal operation.

Read the full incident report →