7pace Timetracker experienced a critical incident on April 20, 2026 affecting Timetracker Application and Timetracker Application and 1 more component, lasting 57d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 22, 2026, 01:50 PM UTC
We are currently investigating the reason for this issue. A fix has been implemented and we are monitoring the results.
- identified Apr 22, 2026, 01:50 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Apr 22, 2026, 01:51 PM UTC
We are currently investigating this issue.
- investigating Apr 22, 2026, 01:52 PM UTC
We are continuing to investigate this issue.
- investigating Apr 22, 2026, 01:54 PM UTC
We are continuing to investigate this issue.
- investigating Apr 22, 2026, 01:56 PM UTC
We are continuing to investigate this issue.
- investigating Apr 22, 2026, 01:57 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 22, 2026, 06:20 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 23, 2026, 01:39 PM UTC
The deployed fix has been confirmed as working. We are continuing to monitor.
- resolved Jun 17, 2026, 08:52 AM UTC
This incident has been resolved.