7digital experienced a notice incident on July 2, 2021 affecting Content Ingestion, lasting 17h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Content Ingestion
Update timeline
- identified Jul 02, 2021, 02:27 PM UTC
We are currently experiencing a delay with processing UMG content. At 8pm 01/07 a bug was detected in the UMG Teleporter application causing a backlog of content to develop on their side. Therefore as a result, content delivered between 8pm 01/07 and 11am 02/07 may be delayed from entering the daily feeds. A fix has been deployed and UMG have been notified of the issue. We are currently processing the backlog.
- monitoring Jul 02, 2021, 02:43 PM UTC
A fix has been deployed and UMG have been notified of the issue. We are currently processing the backlog.
- resolved Jul 03, 2021, 07:43 AM UTC
This incident has been resolved.