7digital experienced a critical incident on March 20, 2026 affecting Streaming, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Streaming
Update timeline
- identified Mar 20, 2026, 02:37 PM UTC
Dear Clients, We are currently investigating a streaming outage affecting the us-east-1 region. Our engineering team is actively working on a resolution, and we will provide further updates as they become available. Further notices will be sent regarding this incident as they become available. With best regards, 7digital Client SuccessTeam
- monitoring Mar 20, 2026, 02:41 PM UTC
A fix has been implemented for the streaming issues in us-east-1. We are currently monitoring the results and will provide a final update shortly.
- resolved Mar 20, 2026, 05:59 PM UTC
This incident has been resolved.