7digital experienced a notice incident on July 19, 2021, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 19, 2021, 03:10 PM UTC
Dear Clients, We are currently experiencing a delay with processing UMG content. A bug was detected in the UMG Teleporter application causing a backlog of content to develop on their side. Therefore, as a result, content will be delayed from entering the daily feeds. A fix has been deployed and UMG have been notified of the issue. We are currently processing the backlog which is estimated to take 24 hours. If you have any questions, please create a Service Desk ticket with the Client Success Team. With best regards, 7digital Client Success Team