7digital experienced a minor incident on February 26, 2022 affecting Catalogue API and Catalogue Feeds and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Catalogue APICatalogue FeedsCatalogue SearchPlaylist APIStream LoggingSubscriptions
Update timeline
- identified Feb 26, 2022, 10:32 AM UTC
Dear Clients, Since 9.20am GMT we saw a degradation across all APIs. Engineers on-call are currently investigating the issue and are taking action to further stabilise the platform. A further update will be communicated in due course. If you have any questions, please create a Service Desk ticket with the Client Success Team. With best regards, 7digital Client Success Team
- resolved Feb 26, 2022, 10:53 AM UTC
As of 10:50 GMT full service has resumed but we're continuing to monitor the platform.