7digital experienced a major incident on June 24, 2022 affecting Downloading and Catalogue API and 1 more component, lasting 4h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 24, 2022, 06:59 AM UTC
Dear clients, The 7digital Playlist Tool is currently unavailable. Once we have further updates we'll share them with additional announcements. You can subscribe to updates via email, webhooks and RSS feed on our statuspage (insert link). If you would like to receive SMS updates, please create a Service Desk ticket with the Client Success Team. If you have any questions, please create a Service Desk ticket with the Client Success Team. With best regards, 7digital Client Success Team
- monitoring Jun 24, 2022, 07:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 24, 2022, 11:01 AM UTC
This incident has been resolved.