7digital experienced a critical incident on March 23, 2023 affecting Downloading, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Downloading
Update timeline
- investigating Mar 23, 2023, 12:33 AM UTC
We're currently investigating an issue with the download API where most, or all download attempts are failing. As soon as we have further information we'll provide additional updates.
- resolved Mar 23, 2023, 01:14 AM UTC
We've rolled back our Download API to a previous state which has restored downloads successfully. We'll continue to monitor to ensure the issue is resolved and will follow up with further information once we've compiled a post incident report.