7digital experienced a major incident on April 4, 2025 affecting Catalogue Search and Playlist Tool, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Catalogue SearchPlaylist Tool
Update timeline
- identified Apr 04, 2025, 01:56 PM UTC
We're currently experiencing an outage with our Catalogue Search. This impacts users of the search API and the 7digital playlist tool with search currently unavailable within the playlist tool. The 7digital engineering team are working to resolve the issue and we'll provide further updates as soon we have them. Regards, 7digital Client Success Team
- monitoring Apr 04, 2025, 02:33 PM UTC
A fix has been implemented to restore service to search and we're continuing to monitor the issue. Regards, 7digital Client Success Team
- resolved Apr 04, 2025, 03:00 PM UTC
This incident has been resolved.