4Schools incident

Error in Notification Message Center

Major Resolved View vendor source →

4Schools experienced a major incident on October 2, 2025 affecting CMS4Schools Mass Notifications, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 03:56 PM UTC
Resolved
Oct 02, 2025, 04:22 PM UTC
Duration
26m
Detected by Pingoru
Oct 02, 2025, 03:56 PM UTC

Affected components

CMS4Schools Mass Notifications

Update timeline

  1. identified Oct 02, 2025, 03:56 PM UTC

    We are seeing an error occurring in the Messaging Center for Mass Notification clients. We've identified that this is an issue with a TLS certificate and are working to resolve it now. Message sending capabilities are still available by signing into https://target.brightarrow.com directly.

  2. resolved Oct 02, 2025, 04:22 PM UTC

    The certificates are updated and the Message Center is available in Studio again.