4Schools experienced a critical incident on August 24, 2022 affecting WISEdata Integration, lasting 15h 10m. The incident has been resolved; the full update timeline is below.
Affected components
WISEdata Integration
Update timeline
- monitoring Aug 24, 2022, 09:45 PM UTC
DPI his become aware that their applications are currently down. In order to improve SEEDS performance and reduce traffic to DPI while they restore service, WISEData Integration is currently suspended in SEEDS. All other functions in SEEDS are functioning normally. Our team will monitor communication from DPI and restore connectivity as soon as possible.
- resolved Aug 25, 2022, 12:56 PM UTC
This issue is now resolved. DPI Has resumed normal operations on their side of the WISEData integration. In turn, SEEDS has also resumed sending records.