4Schools incident

SEEDS was down briefly due to an outage of a third-party dependency

Critical Resolved View vendor source →

4Schools experienced a critical incident on April 28, 2023 affecting Application, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2023, 01:44 PM UTC
Resolved
Apr 28, 2023, 02:16 PM UTC
Duration
32m
Detected by Pingoru
Apr 28, 2023, 01:44 PM UTC

Affected components

Application

Update timeline

  1. investigating Apr 28, 2023, 01:44 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 28, 2023, 01:53 PM UTC

    One of the services that SEEDS depends on had a brief period of unreliability this morning. They are back up and running. SEEDS is, too. And we are keeping an eye on it to make adjustments in case the problem comes back. We'll update at 9:15am CDT to resolve or provide an update on the issue.

  3. resolved Apr 28, 2023, 02:16 PM UTC

    SEEDS has been reliable through this monitoring period. We'll mark this one as resolved. Internally, we are discussing how to make SEEDS more resilient against failures of third-party services. Thanks for your patience, and may your Friday only get better from here!