4Schools experienced a major incident on November 13, 2023 affecting CMS4Schools Mass Notifications, lasting 57d 1h. The incident has been resolved; the full update timeline is below.
Affected components
CMS4Schools Mass Notifications
Update timeline
- investigating Nov 13, 2023, 08:17 PM UTC
We are currently experiencing some issues with push, text (SMS), voice, and email notifications. At this time, it appears intermittent. We are working to identify and resolve the issue. Please report to [email protected].
- identified Nov 14, 2023, 02:47 PM UTC
A fix is in process and should be repaired by end of day Tuesday, Nov 14.
- resolved Jan 09, 2024, 09:20 PM UTC
This incident has been resolved.