4Schools incident

CMS4Schools file sync delay

Minor Resolved View vendor source →

4Schools experienced a minor incident on September 19, 2024 affecting Application, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2024, 05:18 PM UTC
Resolved
Sep 19, 2024, 05:58 PM UTC
Duration
39m
Detected by Pingoru
Sep 19, 2024, 05:18 PM UTC

Affected components

Application

Update timeline

  1. identified Sep 19, 2024, 05:18 PM UTC

    An issue on the CMS4Schools network has caused delays in syncing files between servers. As a result, changes made via CMS4Schools Studio may be significantly delayed from becoming visible to the public.

  2. monitoring Sep 19, 2024, 05:28 PM UTC

    File sync is now back to normal, and the backlog of files has cleared. All content should be appearing live again. We're watching this system closely to be sure it stays that way.

  3. monitoring Sep 19, 2024, 05:28 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 19, 2024, 05:58 PM UTC

    File sync continues to be stable on CMS4Schools, and operating at normal speeds. This incident is resolved.