4Schools experienced a critical incident on September 30, 2024 affecting Application, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- investigating Sep 30, 2024, 01:15 PM UTC
We are currently investigating this issue.
- identified Sep 30, 2024, 01:19 PM UTC
A failed software update has been identified as the cause of the issue, and is being rolled back.
- monitoring Sep 30, 2024, 01:22 PM UTC
The failed software update has been rolled back. We are monitoring to ensure content is available again.
- resolved Sep 30, 2024, 01:32 PM UTC
This incident has been resolved. The errors have subsided, and content is viewable as normal.