4Schools incident

Third party DNS outage may cause school websites to load unreliably

4Schools experienced a notice incident on September 30, 2024 affecting Application, lasting 37m. The incident has been resolved; the full update timeline is below.

Started: Sep 30, 2024, 01:35 PM UTC
Resolved: Sep 30, 2024, 02:12 PM UTC
Duration: 37m
Detected by Pingoru: Sep 30, 2024, 01:35 PM UTC

Affected components

Application

Update timeline

identified Sep 30, 2024, 01:35 PM UTC

We are seeing unreliable DNS resolution for some school district websites. Though CMS4Schools does not provide DNS service - that is handled by third parties - DNS issues do affect websites. We will engage with DNS providers to seek additional information.
resolved Sep 30, 2024, 02:12 PM UTC

We are no longer seeing any anomalies on DNS services for school district websites. Happy Monday!