4Schools incident

CMS4Schools storage delays

Minor Resolved View vendor source →

4Schools experienced a minor incident on January 18, 2022 affecting Application, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2022, 04:19 PM UTC
Resolved
Jan 18, 2022, 05:54 PM UTC
Duration
1h 34m
Detected by Pingoru
Jan 18, 2022, 04:19 PM UTC

Affected components

Application

Update timeline

  1. investigating Jan 18, 2022, 04:19 PM UTC

    We are currently seeing delays on the storage synchronization for CMS4Schools. Files that are uploaded to your CMS4Schools site may take some time to appear on your site. Existing files and images should not be affected.

  2. resolved Jan 18, 2022, 05:54 PM UTC

    This issue is resolved. During this incident window, delays were intermittent, and did not affect most users. The cause was traced to two intensive maintenance operations which were run in parallel. Improvements in job scheduling should prevent this issue from occurring again.