4Schools incident

WISEData connectivity slowdowns

Minor Resolved View vendor source →

4Schools experienced a minor incident on November 1, 2022 affecting WISEdata Integration, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2022, 06:15 PM UTC
Resolved
Nov 01, 2022, 07:27 PM UTC
Duration
1h 12m
Detected by Pingoru
Nov 01, 2022, 06:15 PM UTC

Affected components

WISEdata Integration

Update timeline

  1. monitoring Nov 01, 2022, 06:15 PM UTC

    Our connectivity to WISEData is currently running slowly. As a result, some pages in SEEDS may be slow because the SEEDS server is waiting for WISEData integration. Though our options are limited during these periods, we are monitoring connectivity stats closely and will make adjustments to SEEDS connectivity if necessary to provide you with the best experience possible under the circumstances.

  2. monitoring Nov 01, 2022, 07:15 PM UTC

    Things are returning to normal: WISEData integration is now performing normally, and WISEData screens in SEEDS are more responsive as a result. No changes to our integration were required.

  3. resolved Nov 01, 2022, 07:27 PM UTC

    This incident has been resolved.