4Schools experienced a major incident on January 9, 2023 affecting Eduvision Video Library, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Eduvision Video Library
Update timeline
- investigating Jan 09, 2023, 10:36 PM UTC
We are currently experiencing connectivity problems with the management interface for our Video Library. Management and upload of videos is currently not working for CMS4Schools admins. Published videos are currently available as normal.
- monitoring Jan 10, 2023, 12:51 PM UTC
Eduvision has implemented a fix overnight, and we are seeing successful requests to manage Video Library. We are in touch with their development staff and are monitoring the results to be sure Video Library continues to be reliable.
- resolved Jan 10, 2023, 10:49 PM UTC
Video library has been working 100% reliably today. This issue is now resolved.