4Schools incident

Widespread DNS issue is affecting many Wisconsin school districts, including CMS4Schools customers

Major Resolved View vendor source →

4Schools experienced a major incident on April 3, 2023 affecting Application, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2023, 11:28 PM UTC
Resolved
Apr 04, 2023, 02:01 AM UTC
Duration
2h 32m
Detected by Pingoru
Apr 03, 2023, 11:28 PM UTC

Affected components

Application

Update timeline

  1. identified Apr 03, 2023, 11:28 PM UTC

    A widespread DNS issue is affecting website and email service for many Wisconsin school districts. As a result, your CMS4Schools website may be inaccessible. Though the problem is not located in a 4Schools system, we have worked with Wiscnet to identify the issue. They have assigned engineers to further address this problem.

  2. resolved Apr 04, 2023, 02:01 AM UTC

    DNS resolution is now working for all CMS4Schools customers, including those who were affected by this evening's outage.