4Schools experienced a critical incident on July 10, 2023 affecting Email Sending and WebOffice Email Sending and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Email SendingWebOffice Email SendingEmail SendingEmail SendingEmail Sending
Update timeline
- identified Jul 10, 2023, 03:31 PM UTC
Mailchimp, our transaction email service, is experiencing issues. Emails will likely not send from 4Schools applications. Additionally, links within previously-sent emails will likely fail to work. We are working with Mailchimp to resolve the issue.
- resolved Jul 10, 2023, 04:39 PM UTC
Mailchimp has resolved this issue on their end. Email and links should now be working as normal.