4Schools incident

SEEDS is glitchy this morning

Minor Resolved View vendor source →

4Schools experienced a minor incident on October 4, 2023 affecting Application, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2023, 02:27 PM UTC
Resolved
Oct 04, 2023, 03:43 PM UTC
Duration
1h 15m
Detected by Pingoru
Oct 04, 2023, 02:27 PM UTC

Affected components

Application

Update timeline

  1. investigating Oct 04, 2023, 02:27 PM UTC

    An update to SEEDS didn't go as planned, and we're seeing some problems: Some menus, buttons, and forms that don't behave like they should. Student data is safe, but the SEEDS application is difficult to use right now. Our developers are actively on a fix.

  2. resolved Oct 04, 2023, 03:43 PM UTC

    Things are better now! Our developers have spotted the problem with the update, rolled back the changes, and are putting safeguards in place so that, much like Superman, the sequel will be better than the original attempt. If you are still experiencing glitches this morning, please try clearing SEEDS cache in your web browser. If SEEDS is still misbehaving, please contact your SEEDS support team for help.