4Schools experienced a minor incident on May 8, 2025 affecting Application and Database, lasting 5h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 08, 2025, 09:19 PM UTC
An issue with database connections is resulting in a backlog of processing tasks. This may result in delays updating public-facing pages after content is created or updated in Studio. We are working to clear the backlog and resolve the connection issue.
- monitoring May 08, 2025, 10:44 PM UTC
A fix has been implemented and we are monitoring the results.
- identified May 08, 2025, 11:19 PM UTC
We have identified another problem that needs fixing, and are on the case again. In the meantime, new content may still be delayed form appearing on your CMS4Schools website.
- resolved May 09, 2025, 03:04 AM UTC
This afternoon, we ran into a problem with a system responsible for queuing tasks so they can be accomplished in an orderly way. Tasks that normally take 1-2 seconds had to wait in line like they were going up Splash Mountain. Unfortunately, that meant that your beautifully crafted content updates had to wait, too. Today we installed a fix to help it work more smoothly. On our roadmap, we've got some fun (for us! really!) engineering in the works to scale up even more. Thanks for your patience today! And happy almost-Friday!