365 Retail Markets experienced a notice incident on February 22, 2024 affecting ADM and AV Live and 1 more component, lasting 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 22, 2024, 02:38 PM UTC
Dear Valued Partners, We are aware of the AT&T Nationwide Outage, which may impact connectivity on certain 365 Retail Market products. During this outage kiosks using AT&T for cellular connectivity may go into local mode but are expected to recover on their own when connectivity is restored. Please note that consumers will still be able to make purchases at the kiosk while in local mode. We will post updates at https://status.365retailmarkets.com/ when we receive confirmation from AT&T that the outage has been resolved. Thank you, 365 Support Team
- resolved Feb 22, 2024, 08:39 PM UTC
Dear Valued Partner, Thank you so much for your patience! We are all clear! AT&T has resolved their outage. https://about.att.com/pages/network-update We apologize again for this inconvenience and truly appreciate your partnership and patience. Thank you, 365 Support Team