365 Retail Markets experienced a major incident on September 4, 2024 affecting Touchscreen and Back Office and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2024, 04:49 PM UTC
Dear Valued Partner, FullCount has received reports of service issues on the following application(s): - Touchscreen - Back Office - Self Service - Resident Portal We are currently investigating and will provide an update as soon as possible. Please check https://status.365retailmarkets.com/ for periodic updates. We apologize for this inconvenience and appreciate your patience. Thank you, FullCount
- resolved Sep 04, 2024, 05:07 PM UTC
Dear Valued Partner, All FullCount systems are now operational. Please contact FullCount Support ([email protected], 800-289-9636) if you have any questions or see any further issues. We apologize again for this inconvenience and truly appreciate your partnership and patience. Thank you, FullCount