365 Retail Markets incident

System slowness - network performance

Minor Resolved View vendor source →

365 Retail Markets experienced a minor incident on September 24, 2024 affecting Touchscreen and Back Office and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2024, 06:02 PM UTC
Resolved
Sep 24, 2024, 07:32 PM UTC
Duration
1h 30m
Detected by Pingoru
Sep 24, 2024, 06:02 PM UTC

Affected components

TouchscreenBack OfficeSelf ServiceEngage

Update timeline

  1. identified Sep 24, 2024, 06:02 PM UTC

    We have identified a network performance issue with our hosting provider and are currently working to resolve the issue. Continue visiting https://status.365retailmarkets.com/ for the latest information. Your patience is greatly appreciated. Thank you, FullCount

  2. resolved Sep 24, 2024, 07:32 PM UTC

    Our hosting provider has resolved the network performance issue. All systems are now operational. Thank you, FullCount