365 Retail Markets experienced a major incident on October 1, 2024 affecting Mobile App and Order Ahead, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Mobile AppOrder Ahead
Update timeline
- investigating Oct 01, 2024, 05:59 PM UTC
We have received reports of Order Ahead for our dining platform not working as expected. Our team is currently investigating the issue to resolve as soon as possible. More updates to come. We apologize for any inconvenience this is causing with your lunch service. 365 Retail Markets
- monitoring Oct 01, 2024, 06:16 PM UTC
A fix has been implemented to resolve the Order Ahead issue on our dining platform. Our team is currently monitoring to validate the issue has been resolved. We apologize for any inconvenience this caused with your lunch service. 365 Retail Markets
- resolved Oct 01, 2024, 07:28 PM UTC
this incident has been resolved