360Learning incident

Video Streaming Latency

Minor Resolved View vendor source →

360Learning experienced a minor incident on July 10, 2025 affecting Web Application and Android App and 1 more component, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 08:06 AM UTC
Resolved
Jul 10, 2025, 08:11 AM UTC
Duration
5m
Detected by Pingoru
Jul 10, 2025, 08:06 AM UTC

Affected components

Web ApplicationAndroid AppiOS App

Update timeline

  1. identified Jul 10, 2025, 08:06 AM UTC

    Our Video Streaming is affected by performance issues. You could have been affected by latency when playing video. The issue is identified, and a fix is currently applied. We will monitor and communicate again in few minutes

  2. resolved Jul 10, 2025, 08:11 AM UTC

    A fix has been applied successfully. The Videos are now playing normally. We maintain reinforced monitoring to accompany this return to normal.