360Learning experienced a minor incident on May 29, 2026 affecting Web Application and Android App and 1 more component, lasting 5h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationAndroid AppiOS App
Update timeline
- investigating May 29, 2026, 03:30 PM UTC
A critical issue is currently affecting our AI systems. As a result, all our generative AI features are currently unavailable: - Course Builder - Smart Reviews - AI Companion - AI Moderation - Question and Quiz Generation - AI Inline Editing We are aware of this issue and are actively investigating. We will keep you posted and provide the next update as soon as more information becomes available.
- resolved May 29, 2026, 09:18 PM UTC
A fix has been applied successfully. The platform is now up and running. We maintain reinforced monitoring to accompany this return to normal.