2600Hz incident

French prompts playing instead of English

Minor Resolved View vendor source →

2600Hz experienced a minor incident on August 11, 2021 affecting Telephony Services, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2021, 08:26 PM UTC
Resolved
Aug 11, 2021, 09:04 PM UTC
Duration
37m
Detected by Pingoru
Aug 11, 2021, 08:26 PM UTC

Affected components

Telephony Services

Update timeline

  1. investigating Aug 11, 2021, 08:26 PM UTC

    We are investigating an issue where French prompts are incorrectly playing instead of English.

  2. resolved Aug 11, 2021, 09:04 PM UTC

    This is resolved/