2600Hz incident

Advanced Provisioner is having issues loading

Major Resolved View vendor source →

2600Hz experienced a major incident on August 11, 2021 affecting Advanced Provisioner, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2021, 09:04 PM UTC
Resolved
Aug 11, 2021, 09:29 PM UTC
Duration
25m
Detected by Pingoru
Aug 11, 2021, 09:04 PM UTC

Affected components

Advanced Provisioner

Update timeline

  1. investigating Aug 11, 2021, 09:04 PM UTC

    We are currently investigating this issue.

  2. identified Aug 11, 2021, 09:10 PM UTC

    The provisioner server has suffered a hardware failure. We are resolving the issue now and expect resolution momentarily.

  3. resolved Aug 11, 2021, 09:29 PM UTC

    This issue should be resolved.