2600Hz experienced a minor incident on February 5, 2022 affecting Telephony Services, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Telephony Services
Update timeline
- investigating Feb 05, 2022, 02:39 AM UTC
We appear to have BGP routing issues in our ORD data center affecting our Private Cloud and Zswitch customers there. We are routing around the issue now. However, there should be minimal impact for those with proper SRV/NAPTR records and carrier configs.
- resolved Feb 05, 2022, 02:53 AM UTC
Routing issues are resolved. We are seeing normal traffic load in ORD again.