2600Hz incident
We are investigating a network routing issue in our EWR datacenter
2600Hz experienced a major incident on February 9, 2022 affecting Telephony Services, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Telephony Services
Update timeline
- investigating Feb 09, 2022, 02:53 PM UTC
We are currently investigating this issue.
- identified Feb 09, 2022, 02:54 PM UTC
We have identified the issue and are routing around it temporarily while we work on a resolution.
- monitoring Feb 09, 2022, 02:55 PM UTC
Services are operating normally again while we route around the issue. We will post an update here once the issue is believed fully resolved.
- resolved Feb 09, 2022, 02:58 PM UTC
The issue in EWR should be resolved.