2600Hz experienced a notice incident on March 14, 2022 affecting Management Portal, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Management Portal
Update timeline
- monitoring Mar 14, 2022, 04:26 PM UTC
We received reports of users unable to access the hosted zswitch UI, and API earlier this morning. We identified that this was part of a low risk maintenance that we performed on the firewall of one of our 3rd party hosting providers. We believe that this has been resolved as of 15:33 UTC. Please notify support if you experience any further issues. Thank you, 2600Hz Operations
- resolved Mar 14, 2022, 07:30 PM UTC
This incident has been resolved.