2600Hz incident

UI issues this morning on ZSwitch & How to get the new comm.land

Notice Resolved View vendor source →

2600Hz experienced a notice incident on October 13, 2022 affecting Management Portal, lasting 18s. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2022, 03:12 PM UTC
Resolved
Oct 13, 2022, 03:12 PM UTC
Duration
18s
Detected by Pingoru
Oct 13, 2022, 03:12 PM UTC

Affected components

Management Portal

Update timeline

  1. identified Oct 13, 2022, 03:12 PM UTC

    We are getting a number of tickets this morning from clients on ZSwitch about various UI issues. If you are having any UI issues please press Control-Shift-R in your web browser. This will force your browser to clear the cache for your UI, reload and should resolve your issue. Additionally we have a number of clients asking how they can get the new comm.land app. To do this you will need to: 1) Uninstall comm.io app first 2) Re-download the new comm.land installer from user portal-> Comm.land tab. Then install comm.land. Upon initial launch, you’ll be prompted to upgrade. Click “Restart” to re-launch the app and, you’ll be on the latest version with the newest features.

  2. resolved Oct 13, 2022, 03:12 PM UTC

    This incident has been resolved.