2600Hz incident

Increased Reports Of Call Completion Issues in EWR

Minor Resolved View vendor source →

2600Hz experienced a minor incident on March 2, 2023 affecting Telephony Services, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2023, 05:19 PM UTC
Resolved
Mar 02, 2023, 05:24 PM UTC
Duration
5m
Detected by Pingoru
Mar 02, 2023, 05:19 PM UTC

Affected components

Telephony Services

Update timeline

  1. investigating Mar 02, 2023, 05:19 PM UTC

    We are receiving reports of call completion issues in EWR

  2. monitoring Mar 02, 2023, 05:21 PM UTC

    We have paused the EWR zone and are monitoring for any further issues

  3. resolved Mar 02, 2023, 11:28 PM UTC

    This incident has been resolved.