1Password experienced a minor incident on July 21, 2025 affecting Events API and Reporting, lasting 3d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2025, 02:57 PM UTC
Our engineering and product teams are aware of reporting delays regarding the Events API. The data is still being collected but is not currently being reported on.
- investigating Jul 21, 2025, 03:26 PM UTC
Our teams are continuing to investigate this issue.
- identified Jul 21, 2025, 04:42 PM UTC
Our engineering team has identified the root cause and is actively working on a resolution. In the meantime, customers may continue to experience delays in event delivery.
- identified Jul 21, 2025, 06:04 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 21, 2025, 07:29 PM UTC
Our engineering team has mitigated the issue, and all events should now be returned properly.
- monitoring Jul 23, 2025, 02:17 AM UTC
The original issue remains mitigated. Our engineering team is continuing to address the root cause.
- resolved Jul 24, 2025, 05:23 PM UTC
This incident has been resolved.