1Password incident

Elevated Errors and Latency Affecting Authentication

Minor Resolved View vendor source →

1Password experienced a minor incident on November 6, 2025 affecting Sign in and SSO (Single Sign On), lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 08:16 PM UTC
Resolved
Nov 06, 2025, 10:04 PM UTC
Duration
1h 47m
Detected by Pingoru
Nov 06, 2025, 08:16 PM UTC

Affected components

Sign inSSO (Single Sign On)

Update timeline

  1. investigating Nov 06, 2025, 08:16 PM UTC

    We are investigating an issue causing elevated errors and increased latency on some backend endpoints. As a result, some users may experience slow loading times or error messages when attempting to sign in or authenticate. Retrying may allow access in some cases.

  2. monitoring Nov 06, 2025, 08:55 PM UTC

    We identified an issue and implemented mitigations. Latency and error rates have returned to normal levels. We will continue to closely monitor performance to ensure the issue is fully resolved.

  3. monitoring Nov 06, 2025, 09:29 PM UTC

    We are continuing to closely monitor performance to ensure the issue is fully resolved.

  4. resolved Nov 06, 2025, 10:04 PM UTC

    This incident has been resolved.