1E incident

Managed devices

Critical Resolved View vendor source →

1E experienced a critical incident on April 13, 2026 affecting TeamViewer Services and Management Console, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 09:35 AM UTC
Resolved
Apr 13, 2026, 10:26 AM UTC
Duration
50m
Detected by Pingoru
Apr 13, 2026, 09:35 AM UTC

Affected components

TeamViewer ServicesManagement Console

Update timeline

  1. investigating Apr 13, 2026, 09:35 AM UTC

    Due to an ongoing issue, there is an issue displaying the Managed device list currently.

  2. monitoring Apr 13, 2026, 09:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 13, 2026, 10:26 AM UTC

    This incident has been resolved.