10to8 Outage History

10to8 had 5 outages in the last 2 years totaling 8h 53m of downtime — averaging 0.2 incidents per month.

There were 5 10to8 outages since June 9, 2025 totaling 8h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.10to8.com

Minor April 1, 2026

Service Disruption: Smart Messaging, Product Dashboard AI Assistant and Voice Booking

Detected by Pingoru: Apr 01, 2026, 05:21 PM UTC
Resolved: Apr 01, 2026, 06:56 PM UTC
Duration: 1h 35m

Affected: SISc Web-ApplicationSISc Web-ApplicationSISc Web-ApplicationSISc Web-ApplicationCommunicationsCommunicationsCommunicationsCommunicationsCalendar SyncCalendar SyncCalendar SyncCalendar SyncWebsite

Timeline · 3 updates

identified Apr 01, 2026, 05:21 PM UTC

We are currently experiencing an ongoing issue impacting Smart Messaging and the Product Dashboard AI Assistant. We are also experiencing degraded performance on the voice booking name transcription. We have identified the root cause of these issues and are working on a solution.
monitoring Apr 01, 2026, 06:26 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 01, 2026, 06:56 PM UTC

This incident has been resolved.

Read the full incident report →

Major January 23, 2026

Partial Communications Outage

Detected by Pingoru: Jan 23, 2026, 10:30 AM UTC
Resolved: Jan 23, 2026, 02:08 PM UTC
Duration: 3h 38m

Affected: Communications

Timeline · 5 updates

investigating Jan 23, 2026, 12:49 PM UTC

We are currently investigating an issue where some communciations are delayed in sending. This includes new appointment confirmations, reminders and ad-hoc messages.
monitoring Jan 23, 2026, 12:53 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Jan 23, 2026, 01:13 PM UTC

We are continuing to monitor for any further issues.
monitoring Jan 23, 2026, 01:15 PM UTC

We are continuing to monitor for any further issues.
resolved Jan 23, 2026, 02:08 PM UTC

This incident has been resolved.

Read the full incident report →

Minor August 7, 2025

Delays in report generation

Detected by Pingoru: Aug 07, 2025, 02:29 PM UTC
Resolved: Aug 07, 2025, 02:56 PM UTC
Duration: 27m

Affected: Communications

Timeline · 2 updates

identified Aug 07, 2025, 02:29 PM UTC

The issue has been identified and a fix is being implemented.
resolved Aug 07, 2025, 02:56 PM UTC

This incident has been resolved.

Read the full incident report →

Minor July 17, 2025

Performance Degraded - US Server

Detected by Pingoru: Jul 17, 2025, 03:09 PM UTC
Resolved: Jul 17, 2025, 04:32 PM UTC
Duration: 1h 22m

Affected: SISc Web-Application

Timeline · 3 updates

investigating Jul 17, 2025, 03:09 PM UTC

Performance on the US Server is currently degraded. Some users may be experiencing slow loading times. We are currently investigating this issue.
monitoring Jul 17, 2025, 03:33 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 17, 2025, 04:32 PM UTC

This incident has been resolved.

Read the full incident report →

Minor June 9, 2025

Delays in Communications

Detected by Pingoru: Jun 09, 2025, 03:24 PM UTC
Resolved: Jun 09, 2025, 05:12 PM UTC
Duration: 1h 48m

Affected: CommunicationsCalendar Sync

Timeline · 4 updates

identified Jun 09, 2025, 03:24 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Jun 09, 2025, 03:51 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Jun 09, 2025, 04:47 PM UTC

We are continuing to monitor for any further issues.
resolved Jun 09, 2025, 05:12 PM UTC

This incident has been resolved.

Read the full incident report →