10to8 incident

Error messages reported

Minor Resolved View vendor source →

10to8 experienced a minor incident on January 31, 2022 affecting SISc Web-Application and Communications, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2022, 07:29 PM UTC
Resolved
Jan 31, 2022, 08:00 PM UTC
Duration
30m
Detected by Pingoru
Jan 31, 2022, 07:29 PM UTC

Affected components

SISc Web-ApplicationCommunications

Update timeline

  1. investigating Jan 31, 2022, 07:29 PM UTC

    We have received multiple reports of error messages across the product. We are actively investigating the cause of this.

  2. monitoring Jan 31, 2022, 07:37 PM UTC

    We have identified and implemented a fix for this issue. If you are still experiencing these issues we would recommend refreshing your browser.

  3. resolved Jan 31, 2022, 08:00 PM UTC

    This should now have resolved. If you are still experiencing issues, please email us at [email protected]