10to8 incident

Product outage

Minor Resolved View vendor source →

10to8 experienced a minor incident on February 22, 2022 affecting SISc Web-Application, lasting 15h 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2022, 05:49 PM UTC
Resolved
Feb 23, 2022, 09:02 AM UTC
Duration
15h 13m
Detected by Pingoru
Feb 22, 2022, 05:49 PM UTC

Affected components

SISc Web-Application

Update timeline

  1. investigating Feb 22, 2022, 05:49 PM UTC

    We are currently experiencing some issues with 10to8 and our engineering team are investigating the cause. We will provide updates as soon as possible.

  2. identified Feb 22, 2022, 05:54 PM UTC

    We have identified an issue with the Inbox, and are working on a fix. The rest of the product should work without issue.

  3. monitoring Feb 22, 2022, 06:37 PM UTC

    Our engineers are now monitoring the situation. The Inbox should load, but may be a little slow.

  4. resolved Feb 23, 2022, 09:02 AM UTC

    This incident has been resolved.