10to8 experienced a minor incident on March 1, 2022 affecting SISc Web-Application and Communications, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 01, 2022, 04:30 PM UTC
We are experiencing a major outage, 10to8 will temporarily be down for some users. Our engineers are working on this and we will have it fixed as soon as possible.
- identified Mar 01, 2022, 04:34 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 01, 2022, 04:36 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 01, 2022, 04:38 PM UTC
10to8 should be back up and running. Some messages might be delayed, but they will be sent out in the next few minutes. The Inbox will temporarily be inaccessible and our engineers are working on a fix for it.
- identified Mar 01, 2022, 04:46 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 01, 2022, 05:02 PM UTC
All messaging has now caught up. The Inbox is still not accessible and we hope to have it up and running as soon as possible.
- resolved Mar 01, 2022, 06:09 PM UTC
The Inbox should now be back up and running.