10to8 experienced a critical incident on August 30, 2022 affecting Calendar Sync, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Calendar Sync
Update timeline
- investigating Aug 30, 2022, 10:21 PM UTC
We are receiving reports of people having issues with their calendar sync resyncing longer than usual as well as receiving error messages. Our engineers are investigating the problem.
- identified Aug 30, 2022, 10:24 PM UTC
The issue has been identified, and we are working on a fix. Your calendar sync will be delayed, but the delays should clear up in the next hour.
- resolved Aug 30, 2022, 10:34 PM UTC
We have released a fix, and the system is currently catching up with the calendar sync. If your calendar sync is still showing resyncing as the status, it should clear up over the next hour and start syncing as usual.