10to8 incident

System Issues

Major Resolved View vendor source →

10to8 experienced a major incident on February 20, 2023 affecting SISc Web-Application and Communications and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2023, 11:30 AM UTC
Resolved
Feb 20, 2023, 12:01 PM UTC
Duration
30m
Detected by Pingoru
Feb 20, 2023, 11:30 AM UTC

Affected components

SISc Web-ApplicationCommunicationsCalendar Sync

Update timeline

  1. investigating Feb 20, 2023, 11:30 AM UTC

    We are currently seeing delays with our messaging system. Our engineering team is looking into this and will update our status page as soon as we have any further news regarding this matter.

  2. investigating Feb 20, 2023, 11:43 AM UTC

    We are seeing a large number of errors that users are receiving when using 10to8. Our engineering team is looking into this and we will provide you with further updates soon.

  3. resolved Feb 20, 2023, 12:01 PM UTC

    Our engineers have released a fix and this matter should now be resolved.