10to8 incident

System Issue

Critical Resolved View vendor source →

10to8 experienced a critical incident on April 5, 2023 affecting SISc Web-Application and Communications and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2023, 10:15 AM UTC
Resolved
Apr 05, 2023, 10:28 AM UTC
Duration
12m
Detected by Pingoru
Apr 05, 2023, 10:15 AM UTC

Affected components

SISc Web-ApplicationCommunicationsCalendar Sync

Update timeline

  1. investigating Apr 05, 2023, 10:15 AM UTC

    We see reports of error messages on 10to8. Users currently see a "We're sorry" message when accessing the system. We are working on a fix for this. Our team is investigating, and we will update you as soon as we have any further news.

  2. resolved Apr 05, 2023, 10:28 AM UTC

    The issue is resolved, and the system should be working as expected.