10to8 incident

Loading & Email/SMS Message & Calendar Sync Issues

Notice Resolved View vendor source →

10to8 experienced a notice incident on December 29, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2022, 07:30 AM UTC
Resolved
Dec 29, 2022, 07:30 AM UTC
Duration
—
Detected by Pingoru
Dec 29, 2022, 07:30 AM UTC

Update timeline

  1. resolved Dec 29, 2022, 12:20 PM UTC

    We are sorry for the inconvenience caused by the disruption to our services earlier today. From around 8:30 am to 11 am, our system had issues loading some pages and processing some tasks. Furthermore, the system stopped sending SMS/Email messages to customers and syncing calendars. We have since identified the issue's cause and implemented a fix. Our system is now back up and running, and all services have been restored. If you continue to experience any issues, please do not hesitate to contact us.