10to8 incident

Some users reporting Emails and SMS not been sent

Minor Resolved View vendor source →

10to8 experienced a minor incident on June 6, 2024 affecting Communications, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2024, 06:29 AM UTC
Resolved
Jun 06, 2024, 07:08 AM UTC
Duration
38m
Detected by Pingoru
Jun 06, 2024, 06:29 AM UTC

Affected components

Communications

Update timeline

  1. investigating Jun 06, 2024, 06:29 AM UTC

    We are currently investigating this issue.

  2. identified Jun 06, 2024, 06:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 06, 2024, 06:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 06, 2024, 07:08 AM UTC

    This incident has been resolved.