10to8 experienced a minor incident on February 16, 2025 affecting SISc Web-Application and Communications and 1 more component, lasting 2h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 16, 2025, 07:50 AM UTC
At present, we are experiencing degraded performance following our scheduled database upgrade. We are monitoring our systems and anticipate that performance will recover once ongoing database optimization tasks have been completed.
- monitoring Feb 16, 2025, 07:50 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Feb 16, 2025, 07:51 AM UTC
At present, we are experiencing degraded performance following our scheduled database upgrade. We are monitoring our systems and anticipate that performance will recover once ongoing database optimization tasks have been completed.
- monitoring Feb 16, 2025, 09:57 AM UTC
We are running our database optimization task. We are monitoring the performance of the system(s)
- resolved Feb 16, 2025, 10:37 AM UTC
This incident has been resolved.