10to8 incident

Partial Outage - Slow Loading (EU server)

Major Resolved View vendor source →

10to8 experienced a major incident on April 10, 2025 affecting SISc Web-Application and Communications and 1 more component, lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 02:12 PM UTC
Resolved
Apr 10, 2025, 06:00 PM UTC
Duration
3h 48m
Detected by Pingoru
Apr 10, 2025, 02:12 PM UTC

Affected components

SISc Web-ApplicationCommunicationsCalendar Sync

Update timeline

  1. investigating Apr 10, 2025, 02:12 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 10, 2025, 02:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 10, 2025, 02:54 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Apr 10, 2025, 05:37 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Apr 10, 2025, 05:55 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Apr 10, 2025, 06:00 PM UTC

    This incident has been resolved.